Ocwen, a publicly traded company, provides mortgage loan services as a non-bank servicer. https://www.ocwen.com/about Florida Attorney General Ashley Moody reached the $11 million settlement with Ocwen arising from allegations of violation of the Florida Deceptive and Unfair Trade Practices Act. Priniciapplly, it was alleged that Ocwen over charged or failed to manage escrow accounts. The proposed order is attached here:
The Consumer Financial Protection Bureau reached a 2.1 billion dollar settlement with Ocwen in 2014. https://cfpbjournal.com/cfpb-announces-2-1-billion-settlement-agreement-with-ocwen/